Management Trainee (Library and Knowledge Management)

The Management Trainee will assist the library staff in providing high-quality services to library users, supporting library operations, and gaining hands-on experience in a professional library environment.

• Provide high-quality customer service.
• Foster a welcoming and inclusive library environment for all students and staff.
• Assist library users in locating materials, using library systems, and answering general inquiries.
• Help with check-outs and returns of library materials, including books, periodicals, and other items.
• Organise and re-shelve returned items such as books and digital resources.
• Handle new/renewal membership registrations for the library.
• Handle the new/ renewal of online resources accounts.
• Assist patrons with basic research needs and guide them using library databases and online resources.
• Assist in organising, promoting, and facilitating library events, workshops, and educational programmes by helping with social media, flyers, or newsletters.
• Provide general clerical and administrative support as needed.
• Plan and participate in library events.
• Participate in professional development activities that support the University’s goals and objectives.
• Perform any additional duties assigned by the superior from time to time.
• Assist with maintaining a clean, welcoming, and organised library environment.

Education Qualifications

Currently pursuing a Degree/ Diploma in Library and Information Science / Library and Information Management or equivalent qualification in a related field.

Personal Characteristics & Behaviours

• Ability to interact with students and staff.
• Ability to learn and work independently.