Information Technology (IT), Executive (AMU)

Supporting and managing an organisation’s IT infrastructure, systems, and technology services to ensure smooth business operations.

• Provide technical support and troubleshooting for hardware, software, network, and system-related issues.
• Install, configure, maintain, and upgrade computer systems, servers, printers, and peripherals.
• Manage user accounts (Onboarding and Offboarding), email systems, and access permissions.
• Monitor and maintain network infrastructure, internet connectivity, and security systems.
• Coordinate with vendors for IT equipment procurement, maintenance, and support services.
• Maintain IT asset inventory and software license records.
• Support cybersecurity initiatives, including antivirus, endpoint protection, and security awareness.
• Assist in implementing IT projects, system upgrades, and technology improvements.
• Prepare IT documentation, reports, and standard operating procedures (SOPs).
• Ensure compliance with organisational IT policies, security standards, and regulatory requirements.

• Bachelor’s or Diploma with hands-on experience in computer systems, networking, and general IT support.
• Working experience of at least one (1) year in ICT Operations is required for this position.